The value for money at this hotel was great. The room was comfortable and just the right size for two people. The location was perfect, with the JR station and bus terminal just a short walk away. The staff were friendly and helpful throughout our stay.

More breakfast choices would have made it even better.

The hotel was fairly clean, the room was good and convenient and the bed was soft. Booked a room with exceptional views over hills. The food was different and the location was great and super. The stuff was good and super, so I will be returning here soon.

It was a modern hotel with fine rooms and amicable staff...

Title: Great for Family Fun

My wife says that having a designated children's play area would have been perfect for families with younger kids.

This hotel is an absolute gem in terms of its location. Situated right across the road from the train station, it couldn't be more convenient for travelers. Plus, being in close proximity to the bus station and all the major attractions in the area makes it the ideal base for exploring.

Our stay at this hotel was just perfect.

We were pleasantly surprised with a free upgrade to a larger room upon arrival, which was a great bonus. The hotel is conveniently located just a 15-minute walk from the center. Additionally, the popular attraction, Sanshi Memorial Park, is only 1 mile away from the hotel. We were pleased to find that the property met all of our requests, and we would definitely consider staying here again in the future.

Great location right across from the train station and close to attractions. Spacious and clean rooms with comfy beds. Convenient facilities like a supermarket and shops nearby. Helpful and polite staff. Free bike rental to explore the town.

Central location, friendly staff, clean room, good breakfast, easy access to transportation, nearby supermarket.

Nothing all excellent.

I had a fantastic stay at this hotel! the location is unbeatable, just a few minutes' walk from the train station and bus terminal. It made exploring the city and surrounding areas incredibly convenient. Secondly, the staff were so friendly and went above and beyond to assist with any requests. They even arranged luggage transfer to our next destination, making our journey hassle-free. Lastly, the room was spacious and well-equipped, with all the basic amenities we needed. It was a comfortable and cozy retreat after a long day of exploring.

Everything was just perfect!

Staying at this hotel was very convenient as it was right opposite the station and close to all tourist attractions in the city. I loved how I could easily access the castle by taking a quick train ride from the nearby JR station. Additionally, the staff were very friendly and helpful when I accidentally booked a smoking room. Not only did they change it to a non-smoking room, but they even upgraded it to a comfort room. The breakfast was also very enjoyable and the bed was clean and comfortable.

No negatives from this hotel. This city is a great place to explore and this hotel made my stay even better.

This hotel had a really great location, just opposite the train station and close to a fresh food market. The staff were really nice and helpful, and they even upgraded our room after we booked a smoking one by mistake. The breakfast was very good with a variety of options, both Japanese and Western. The rooms were clean and comfortable, with all the necessary amenities.

That the wifi wasn't working in our room.

Great Location and Friendly Staff

Spent New Year's Eve at this hotel. Loved the convenient location near train station and bus depot. The room was clean and had a nice view of the city. The staff was friendly and accommodating, even helped me book a restaurant reservation for New Year's dinner. The breakfast buffet had a good variety of food and drinks.

Although the location and staff were great, the room was outdated and too small for two people. The bed was uncomfortable and squeaky.

alpico plaza felt like home away from home in matsumoto. the location was perfect, close to the train station and surrounded by conveniences like grocery stores and a food court. the room was a bit dated but spacious and comfortable. the staff were friendly and helpful, making our stay even more enjoyable.

Shower was cramped.

Great complementary goodies and perfect location. During our romantic escape, we were pleasantly surprised with two complementary goodies that made our stay even more enjoyable. the hotel's location couldn't be better, right in the heart of the city, and within walking distance of all the places we wanted to visit. We loved exploring the nearby restaurants and shops.

The rooms were a bit too small and outdated. the outdated decor of the room was disappointing, and it felt cramped and not very comfortable.

The hotel's location next to the train station and within walking distance to all the sights makes it an ideal base for exploring the city. There are numerous restaurants, shops, and a supermarket nearby. the rooms are spacious and comfortable, with clean linen and functional bathrooms. the breakfast is delicious, with a good selection of Japanese and Western dishes. the staff is friendly and helpful, providing excellent service. Some rooms even offer beautiful views of the mountains or the train station.

The hotel's rooms could be a bit outdated, but they still provide a comfortable stay at a reasonable price.